Can I Change My EE Contract Plan?

How much will it cost to cancel my EE contract?

On EE, you’ll need to pay a Remaining Contract Charge (early termination charge) when ending your contract during the minimum initial term.

This is set at around 80% of the remaining monthly charges over your minimum initial term..

Can I cancel my EE contract online?

You can cancel your EE contract by calling 150 or submitting your request online. You can find out the early termination charge that applies to your contract by texting INFO to 85075. An early exit fee will apply regardless of whichever cancellation process you follow.

What happens if I stop paying my contract phone?

If you don’t pay your mobile phone contract, your account will go into arrears. Your mobile provider could cut your phone off so you’re unable to make or receive calls. If you don’t take steps to deal with the debt, your account will default and the contract will be cancelled.

How can I reduce my phone contract?

How to reduce my mobile phone billCheck your bill. Mobile phone providers don’t always get it right. … Make good use of WiFi. … Check your contract. … Avoid in-app purchases. … Cap your bill. … Change the way you pay. … Say no to premium rate numbers. … Cannot read directory information?More items…

How do I change my phone contract?

How do I transfer my mobile number?Call or text your current provider to request a mobile PAC code. A PAC code should be given to you immediately over the phone or within two hours by text. … Contact your new network and give them the PAC code. … Check the SIM works in your phone and the new number has ported across.

What happens if I cancel my phone contract direct debit?

If you cancel the direct debit you will lose your service. On old contracts you always pay the amount even after the 24months. Give 30 days notice to end the contract or ask for your PAC if you wish to move your number to a new network. Using the PAC will automatically produce a final bill.

Can you downgrade a phone contract?

If you’re still in your contract Some providers will let you downgrade after a set time, such as half your contract or after six months, while others will allow you to swap to the next cheapest tariff, perhaps with a small admin charge.

How can I cancel my phone contract without paying?

Key highlightsYou can cancel your contract early, free of charge if you’re within the cooling-off period or if your network provider raised their price.Cancelling your contract at any other time can be expensive. … If you decide to switch network provider after you cancel, make sure your phone is unlocked.More items…•

How long do I have to cancel a phone contract?

If you’ve signed up for your contract online or on the phone, it’s subject to a cooling-off period under the Consumer Contracts Regulations . These regulations give you the right to cancel within 14 days without paying a penalty. The 14-day period starts running the day after you make the purchase.

Can I cancel my EE contract and start a new one?

If you want to cancel your plan at the end of your 24-month commitment period, you’ll need to give us a minimum of 30 days notice. … If you want to cancel your contract and switch providers at the end of your plan, you’ll need to request a PAC from us to give to your new provider.

Can I change my mind about EE contract?

You have 14 days from when you receive your device, mobile broadband, tablet or other equipment to tell us you’ve changed your mind and request a return. Please note: email cannot be used to cancel a standard or fibre broadband contract.

How do I end my EE contract?

To cancel your contract: Call 150 from your EE phone or 07953 966 250 from any phone. We need at least 30 days’ notice to cancel your contract. You’ll be charged when your minimum contract term is up or at the end of the 30 days – whichever is later.

How can I cancel my EE contract for free?

You can get a STAC from us free of charge:call 150 from your EE phone.or call 07953 966 250 from any phone.text STAC to 75075.request via My EE. (you will now need to enter a one time PIN when requesting online)

Is there a cooling off period with EE contract?

If it’s MORE than 14 days since you started your contract or received your equipment: If you’re a consumer customer, please call us on 150 from your EE, Orange or T-Mobile phone instead of using this form. You’ll need to give 30 days’ notice to cancel your agreement with us and a cancellation charge may apply.

Can you return a contract phone EE?

We don’t offer a change-of-mind policy in store but if you’re experiencing coverage issues, or our coverage doesn’t meet your expectations, you can return your purchase within the first 14 days to any of our stores. Please make sure you’ve got: your receipt. the device you’re returning (in as-new condition)