Peer-to-peer (P2P) trading on OKX offers flexibility, but excessive order cancellations may trigger restrictions. Below, we outline the cancellation rules, penalties, and FAQs to help you trade smoothly.
Cancellation Limits Based on User Types
OKX enforces different cancellation thresholds for new and experienced traders to maintain platform integrity.
| User Type | Conditions Triggering Restrictions |
| --- | --- |
| New OKX Users: Fewer than 3 completed P2P orders (buy/sell combined) | >5 pre-payment cancellations/day or >3 cancellations after selecting "Payment Completed" |
| Experienced OKX Users: 3+ completed P2P orders (buy/sell combined) | >3 pre-payment cancellations/day or >1 cancellation after selecting "Payment Completed" |
👉 Learn how to avoid P2P trading restrictions
Prohibited Actions:
- Purchasing crypto via P2P/card payments while restricted.
- Creating or modifying buy orders during a ban.
Restriction Durations and Escalation
Repeated cancellations result in progressively longer bans, resetting at midnight (UTC).
| Trigger Count | Restriction Duration |
| --- | --- |
| 1st violation | 15-minute P2P trading ban |
| 2nd violation | 30-minute ban |
| 3rd violation | 1-hour ban |
| 4th violation | 4-hour ban |
| 5th+ violation | Full-day ban |
Frequently Asked Questions (FAQs)
1. Why does OKX restrict P2P order cancellations?
To prevent trade abuse and ensure timely transactions for all users. Excessive cancellations disrupt market efficiency.
2. Can I appeal a restriction?
No. Restrictions are automated based on cancellation volume. Avoid bans by confirming payment readiness before placing orders.
3. Do canceled orders affect my OKX account score?
Yes. Frequent cancellations may lower trust metrics, impacting future trade opportunities.
👉 Explore OKX’s P2P trading best practices
4. How do I check my remaining cancellation allowance?
Monitor alerts in the P2P dashboard or review your order history for daily totals.
5. Are restrictions applied to all P2P pairs?
Yes. Bans apply globally across all cryptocurrencies traded via P2P.
6. What if my cancellation was accidental?
Contact OKX support, but penalties remain enforceable. Double-check orders before submission.