How to Choose a Reliable Merchant When Selling Crypto on Exchanges?

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When selling cryptocurrency, many investors opt for Over-the-Counter (OTC) trading on exchange platforms. OTC trading refers to peer-to-peer transactions involving digital assets and fiat currencies. Selecting a trustworthy merchant is critical—prioritize those with proper regulatory oversight, professional services, stable servers, and transparent operations. While cryptocurrencies represent a new financial frontier, their decentralized nature demands heightened security awareness. This guide explores how to evaluate merchants and outlines best practices for OTC transactions.

Key Metrics for Selecting OTC Merchants

Consider these three factors when choosing a merchant:

  1. Trading Volume
    High volumes indicate active liquidity and merchant reliability.
  2. Completion Rate
    A high success rate (e.g., 95%+) suggests dependable transaction execution.
  3. Escrow Deposits
    Platforms like Binance display merchant escrow amounts, safeguarding user funds.

👉 Compare trusted OTC platforms

Platform-Specific Merchant Profiles

Traits of Reputable Merchants

  1. Regulatory Compliance
    Licensed under jurisdictions like Australia (ASIC) or the UK (FCA), with visible registration details.
  2. Professional Services
    Established platforms employ experienced staff and offer responsive support.
  3. Technical Stability
    Zero slippage and 99.9% uptime ensure seamless trading.
  4. No Third-Party Access
    Legitimate merchants never request account control—always self-custody funds.

OTC Trading Precautions

  1. Dedicated Bank Accounts
    Use separate accounts for crypto/fiat to avoid contamination.
  2. Pre-Transaction Checks
    Verify account functionality before trading.
  3. Avoid Price Outliers
    Excessively favorable rates often signal scams.
  4. Prioritize Veteran Merchants
    Long-standing operators pose lower risks.
  5. Stick to Major Exchanges
    Platforms like OKX provide dispute resolution; avoid private chat groups.
  6. Post-Trade Handling
    Never withdraw cash immediately—allow cooling-off periods.
  7. Account Freezes
    If frozen, cooperate with authorities or consider refunds for minor amounts.

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FAQ

Q: How do I verify a merchant's regulatory status?
A: Check the platform’s "About Us" section for license numbers, then cross-reference with regulator websites.

Q: What’s the safest payment method for OTC trades?
A: Bank transfers with escrow protection; never use gift cards or irreversible methods.

Q: Can I trade OTC with new merchants?
A: Possible but riskier—limit transaction amounts until trust is established.

Q: How long do account freezes typically last?
A: 3-72 hours for routine checks; complex cases may take weeks.

Q: Are higher-escrow merchants always better?
A: Generally yes, but also review their order history and user feedback.

Q: What if a merchant requests screen sharing?
A: Decline immediately—this violates security protocols.


Disclaimer: This content is for informational purposes only and does not constitute financial advice. Always conduct independent research.