Why Hasn't My USDT Transfer Arrived Yet?
Common reasons for delayed USDT transfers on OKX include:
- Network Congestion: High traffic on the blockchain network slows down transaction confirmations (typically requires 3-6 confirmations).
- Exchange System Issues: Technical problems at OKX may temporarily delay processing.
- Low Transaction Fees: Insufficient fees can deprioritize your transfer during busy periods.
- Wallet Compatibility: Ensure the recipient's wallet supports ERC-20 tokens if transferring USDT on Ethereum.
👉 Learn how to optimize transaction fees
Troubleshooting Failed Transfers
Incorrect Recipient Address
- Always double-check addresses before sending.
- USDT transfers to wrong addresses are irreversible.
Insufficient Balance
- Verify your account has enough USDT + fee coverage.
- Pending withdrawals may temporarily reduce available balance.
How to Check Transfer Status
| Method | Steps |
|---|---|
| Blockchain Explorer | 1. Visit Etherscan.io 2. Paste transaction hash or wallet address 3. Check confirmation status |
| OKX Transaction History | 1. Log into OKX 2. Navigate to Wallet > Transaction History 3. Filter by USDT transfers |
FAQ Section
Q: How long do USDT transfers usually take?
A: Typically 5-30 minutes, but may extend to several hours during network congestion.
Q: Can I cancel a pending USDT transfer?
A: No - blockchain transactions are irreversible once broadcasted. Contact OKX support if stuck for over 12 hours.
Q: Why does my transfer show "completed" but recipient hasn't received funds?
A: This may indicate an address error. Verify the recipient address with the other party.
👉 Visit OKX support for urgent issues
Proactive Prevention Tips
- Test Transfers: Send small amounts first when using new addresses.
- Monitor Network Status: Check sites like Etherscan for current congestion levels.
- Use Memo Tags: Required for exchanges - omitting these causes lost transfers.
Remember: Most delayed transfers resolve automatically within 24 hours. For persistent issues, contact OKX customer support with your transaction details.