Understanding OKX Account Verification
Security and verification are critical components of your OKX experience. This comprehensive guide covers essential topics to help you navigate account setup, authentication methods, and institutional verification processes.
Individual Account Verification
- Proof of Address (POA) Submission: Learn how to submit valid documents for address verification.
- Authenticator Apps: Link and manage two-factor authentication (2FA) through apps like Google Authenticator.
- Passkey Creation: Secure your account with biometric or device-based passkeys on both web and mobile platforms.
- Email Changes: Update your registered email address securely.
👉 Master your account security with these verification tips
Institutional Verification Requirements
OKX supports various institution types with specific onboarding requirements:
| Institution Type | Unique Requirements |
|---|---|
| Publicly Traded Companies | SEC filings verification |
| Trusts | Beneficiary documentation |
| Other Entities | AML program questionnaires |
Security Best Practices
- Regular Verification Checks: Periodic identity confirmations enhance account security.
- Authentication Management: Update authenticator apps without service interruption.
- Sub-Account Controls: Understand hierarchical account structures for institutional users.
Frequently Asked Questions
Q: How long does verification typically take?
A: Individual verification usually completes within 24 hours, while institutional verification may take 3-5 business days depending on document complexity.
Q: Can I use the same authenticator app for multiple devices?
A: Yes, but we recommend dedicating one primary device for optimal security.
Q: What makes passkeys more secure than passwords?
A: Passkeys use cryptographic key pairs that are phishing-resistant and never stored on servers.
👉 Discover advanced security features for institutional accounts
Q: Why was my POA rejected?
A: Common reasons include expired documents, mismatched names, or unreadable scans. Always submit current, high-quality copies.
Q: How often should I update my security settings?
A: We recommend reviewing security settings quarterly or after any personnel changes for institutional accounts.
Q: What's the difference between individual and institutional verification?
A: Institutional verification requires additional documentation like business licenses and ownership structures, while individual verification focuses on personal identification.
Maintaining Account Integrity
- Monitor your account regularly for unusual activity
- Immediately report any suspicious login attempts
- Keep all verification documents current
- Utilize all available security layers (2FA, passkeys, email verification)
Remember: Security is an ongoing process, not a one-time setup. Stay vigilant and take advantage of OKX's comprehensive protection features.