This guide explains how to resolve the Crypto.com declined by issuer error, covering common causes and actionable solutions.
Why Does This Error Occur?
The "declined by issuer" error typically indicates a temporary card suspension or blockage by your bank. Common triggers include:
- Bank restrictions on crypto transactions
- Incorrect card details (e.g., CVV, expiration date)
- Server outages at Crypto.com or your bank
- Insufficient funds or transaction limits
5 Solutions to Fix the Crypto.com Card Decline
1. Switch Your Internet Connection
Network instability can trigger false declines. Try:
- Switching from Wi-Fi to mobile data (or vice versa).
- Waiting 5–10 minutes before retrying.
2. Use a Bank Transfer Instead
Avoid card issues by funding your account via bank transfer.
- Pros: Lower fees, higher success rate.
- Cons: Slower processing (3–5 business days).
👉 Learn how to set up bank transfers on Crypto.com
3. Verify Your Card Details
Re-enter your card information carefully. Common mistakes:
- Mistyped 16-digit card number.
- Incorrect CVV or expired date.
4. Contact Your Card Issuer
If declines persist:
- Call your bank’s customer service.
- Confirm if crypto transactions are allowed.
5. Check Crypto.com’s Server Status
Visit Crypto.com’s official status page to rule out platform outages.
FAQ Section
Why does my bank block Crypto.com transactions?
Some banks restrict crypto purchases due to volatility risks or regulatory policies.
How long should I wait after a declined transaction?
Retry after 10–15 minutes. If issues persist, contact support.
Can I use a prepaid card on Crypto.com?
Yes, but ensure the card supports international transactions and crypto purchases.
👉 Explore crypto-friendly banking alternatives
Pro Tips to Avoid Future Declines
- Use Visa/Mastercard: These networks have higher crypto compatibility.
- Monitor limits: Check daily/weekly transaction caps with your bank.
- Enable 2FA: Secure your Crypto.com account to prevent false fraud flags.
Final Thoughts
Card declines are often bank-related, not Crypto.com’s fault. For uninterrupted trading, consider diversifying payment methods or switching to a crypto-friendly bank.
For further reading:
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