Ad Agency Challenges Coinbase CEO Over Super Bowl Ad Credit Claim

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Coinbase's groundbreaking Super Bowl ad—a bouncing QR code that captivated millions—has sparked a public dispute over its origins. The CEO of The Martin Agency, Kristen Cavallo, publicly refuted Coinbase CEO Brian Armstrong's claims that the idea was conceived internally, revealing her agency's earlier pitch containing nearly identical concepts.


The Genesis of the Controversy

Coinbase's Viral Super Bowl Moment

The Agency's Counterclaim

Cavallo responded with evidence:

  1. Presentation dates: August 18 (pages 19-24) and October 7 (pages 11-18)
  2. Concept details: Proposals featured floating QR codes against blank screens
  3. Industry respect: Emphasized the need to acknowledge creative partnerships

Key Players in the Dispute

PartyRoleStatement
Brian ArmstrongCoinbase CEOInitially dismissed external agency ideas
Kristen CavalloThe Martin Agency CEOProvided dated pitch documents
Kate RouchCoinbase CMOLater credited Accenture Interactive

The Core Issues

  1. Credit vs. Collaboration
    Armstrong's revised tweet thanked a creative firm but maintained the core idea originated at Coinbase.
  2. Marketing Industry Dynamics
    Cavallo highlighted the tension between brands and agencies:

    "I’m advocating for Accenture as much as I am for the industry."
  3. Multiple QR Code Proposals
    Rouch confirmed other agencies suggested QR codes but claimed Accenture's meme-integration approach was unique.

Lessons in Creative Attribution

👉 How Top Brands Navigate Agency Relationships


FAQ: Understanding the Dispute

Q: Did Coinbase steal the ad idea?
A: No evidence suggests theft—multiple agencies proposed QR concepts, with execution differing.

Q: Why did Cavallo speak out?
A: To counter Armstrong's "dismissive tone" toward agencies and correct the record.

Q: What made this ad successful?
A: The meme-inspired execution by Accenture Interactive, not just the QR code itself.


Industry Implications

This incident underscores:

👉 Best Practices for Brand-Agency Collaboration


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