This step-by-step guide explains how to securely deposit cryptocurrency into your Bitget account via the mobile app. Whether transferring from another wallet or exchange, follow these instructions for a seamless experience.
Step-by-Step Deposit Process
Step 1: Access the Deposit Page
- Open the Bitget App on your mobile device and log in.
- Tap the "Deposit" button at the top of the screen.
Step 2: Select Your Cryptocurrency
- Use the search bar or scroll through the list to find your desired crypto.
- Click on the cryptocurrency you wish to deposit.
Step 3: Choose the Correct Network
- Review the available blockchain networks for your selected crypto.
Select the network matching the one used by your sending wallet.
👉 Example: For USDT sent via Ethereum, choose ERC-20.
Warning: Incorrect network selection may result in permanent loss of funds. Double-check all details before proceeding.
Step 4: Select Receiving Account
- Choose between Spot Account or Fund Account for the deposit.
- Deposited assets will automatically appear in your selected account.
Step 5: Copy the Deposit Address
- A unique wallet address will generate based on your crypto/network selection.
- Tap "Copy Address" or scan the provided QR code.
Step 6: Initiate the Transfer
- Open your external wallet/exchange account with available funds.
- Paste the copied address into the recipient field or scan the QR code.
- Verify the network matches your Bitget selection.
Step 7: Confirm the Transaction
- Approve the transfer from your sending wallet.
- Wait for network confirmations (processing times vary by blockchain).
- Once confirmed, funds will appear in your Bitget Assets page.
Key Considerations
- Minimum Deposit: Ensure your amount meets the crypto's minimum requirement.
- Network Fees: Bitget charges no deposit fees, but blockchain gas fees apply.
- Address Expiry: Always check for the latest deposit address on the Bitget App before transferring. Using outdated addresses risks fund loss.
Frequently Asked Questions
How long do deposits take?
Most deposits process after network confirmations. Delays may occur due to congestion. Track progress using the transaction ID (TxID) on a blockchain explorer.
Why hasn’t my deposit arrived?
- Check the TxID status on a blockchain explorer.
- Confirm the address and network are correct.
- Contact Bitget Support with your TxID if issues persist.
Can I cancel a deposit?
No. Blockchain transactions are irreversible. Verify all details before confirmation.
Why is my deposit address different?
Bitget periodically generates new addresses for security. Always use the most recent address shown in-app.
Can I deposit from any wallet/exchange?
Yes, but ensure the external platform supports the same network selected on Bitget. Incompatible networks may cause permanent loss of funds.