The whitelist feature enhances the security of your withdrawals. When activated, withdrawals are only permitted to addresses saved in your address book. To add a new address, simply include it in your address book before initiating a withdrawal.
This extra layer of protection ensures that even if your account is compromised, unauthorized withdrawals to unknown addresses are prevented.
Getting Started
- Open the OKX app and navigate to Assets > Withdraw.
(Select "Withdraw" from the Assets page.) - Choose your preferred withdrawal method.
- Select the cryptocurrency you wish to withdraw > On-chain.
- Enter the address manually or pick one from your address book. If no address is available, tap Add Address.
Note: When adding an address, you can save the selected network as a universal address for future withdrawals of other cryptocurrencies on the same network. - Under Select Address Type, choose your preferred address type.
- Opt to save the address as a verified address to skip future verifications. Click Save to proceed with the withdrawal.
In the address settings, enable either:
- Whitelist Only, or
- Withdrawal Lock for New Addresses (blocks withdrawals to new whitelist addresses for 24 hours).
Key Notes
- Once the whitelist is enabled, withdrawals are restricted to addresses in your address book.
- The Withdrawal Lock for New Addresses feature adds an extra 24-hour security hold for new whitelist addresses.
- To disable the whitelist, deactivate it in address settings and confirm using your two-factor authentication (2FA) codes. After disabling, withdrawals to any new address will be allowed.
FAQ Section
What is the 30-Day Verification for Address Book Withdrawals?
Addresses verified for 30 days must have at least one withdrawal within that period to maintain verified status. If no withdrawal occurs, the verification expires, and future withdrawals to that address will require security checks.
Example: If you withdraw at 7:00 AM UTC on July 4, 2024, the verification extends to 7:00 AM UTC on August 3, 2024.
How Does This Affect My Existing Verified Addresses?
All existing verified addresses in your withdrawal address book will enter a 30-day verification period. To permanently verify them:
- Wait for the 30-day period to expire and re-verify, or
- Delete and re-add the addresses as permanently verified.
How Do I Verify Addresses for 30 Days?
When verifying an address, select Change Verification Period to switch between:
- 30-day verification (default), or
- Permanent verification.
👉 Learn more about securing your withdrawals
For further questions, explore our help center or contact support.