Since Bitcoin's inception in January 2009, blockchain technology has revolutionized digital finance. By 2021, cryptocurrencies became tradable through electronic payment systems, with exchanges even going public in the U.S. This growing interest has made cryptocurrency investment more accessible than ever.
For beginners, we recommend starting with Taiwanese cryptocurrency exchanges. These platforms offer distinct advantages like TWD deposits/withdrawals (unlike some international exchanges requiring wire transfers or OTC trading) and Chinese-language customer support.
This guide introduces five TWD-friendly exchanges with detailed comparisons based on hands-on testing and rankings. Whether you're new to crypto or looking to switch platforms, this analysis will help you make informed decisions.
MAX Digital Asset Exchange
MAX Exchange, established in 2014 under MaiCoin Group, is Taiwan's longest-running digital asset trading platform. Beyond MAX, MaiCoin Group operates various blockchain services including MaiCoin platform, AMIS Network, and Hong Kong's MaiCapital.
Key Features of MAX
- Funds protected by Far Eastern Bank trust
- Physical storefronts in Taiwan
- Highest trading volume nationwide
MAX Fee Structure
| Fee Type | Rate |
|---|---|
| Maker Fee | 0.045%-0.05% |
| Taker Fee | Up to 0.15% |
| Deposit Fee | Free |
| Withdrawal Fee | NT$15 |
👉 Get started with MAX Exchange today
Support Information
- Online chat: Mon-Fri (12:00-20:00), Sat-Sun (12:00-17:00 & 18:00-20:00)
- Phone: (02) 2722-1314 (Mon-Fri, 10:00-12:30 & 13:30-18:00)
- Email: [email protected]
- Physical location: No. 104, Sec. 1, Bade Rd., Zhongzheng Dist., Taipei
MAX stands out for its established reputation, immediate bank transfer processing, and user-friendly interface. The physical presence adds an extra layer of trust for local investors.
ACE Digital Asset Exchange
Launched in 2018, ACE aims to become the premier cryptocurrency exchange for Chinese-speaking markets. It offers competitive fees for TWD-to-crypto trading while maintaining strict compliance with KYC/AML regulations through partnerships with international law firms and accounting firms.
ACE Highlights
- Funds secured by KGI Bank trust
- Most competitive trading fees
- Diverse crypto financial products
ACE Fee Schedule
| Fee Type | Rate |
|---|---|
| Maker Fee | 0% |
| Taker Fee | Up to 0.1% |
| Deposit Fee | Free |
| Withdrawal Fee | Free |
Contact Details
- Phone: (02)2570-0271 (Mon-Fri 10:00-18:00)
- Email: [email protected]
ACE currently offers the most cost-effective trading fees with bank-trusted fund protection. The interface is intuitive, and they provide various cryptocurrency investment products. Contrary to some reports, our tests showed deposits completing within 3 minutes.
Important Update (2024): Former chairman Pan Yi-zhang and current president Wang Chen-huan were detained over alleged money laundering. While user funds remain protected by bank trust, investors should monitor developments.
BitoPro Exchange
BitoPro, launched in March 2018 by Taiwan's BitoEX (established 2014), pioneered convenient crypto purchases through FamilyMart convenience stores. The platform offers TWD transactions along with innovative features like BitoDebt and TTCheck technology for secure OTC trading.
BitoPro Advantages
- Far Eastern Bank trust protection
- Convenience store crypto purchases
- Crypto wealth management products
BitoPro Fees
| Fee Type | Rate |
|---|---|
| Maker Fee | 0.1% |
| Taker Fee | Up to 0.2% |
| Deposit Fee | Free |
| Withdrawal Fee | NT$15 |
Support Channels
- Phone: (02)8911-9333 or (02)8666-8968
- Email: [email protected]
BitoPro's parent company holds early-mover advantage in Taiwan's blockchain space. The interface resembles MAX and ACE, while maintaining unique partnerships with FamilyMart for accessible crypto purchases.
Comparison of Top Taiwan Crypto Exchanges
| Feature | MAX | ACE | BitoPro | BITGIN* | Rybit* |
|---|---|---|---|---|---|
| Founded | 2018 | 2018 | 2018 | 2020 | 2022 |
| Maker Fee | 0.045-0.05% | 0% | 0.1% | Included | 0.1% |
| Taker Fee | 0.15% | 0.1% | 0.2% | Included | 0.1% |
| Withdrawal | NT$15 | Free | NT$15 | Free | Free |
| Bank Trust | Far Eastern | KGI | Far Eastern | KGI | KGI |
| Key Benefit | Physical branches | Lowest fees | Convenience store buys | Best FX rates | Bank-rate USD |
*Note: BITGIN and Rybit currently serve institutional clients only
Among these, MAX leads in trading volume suitable for larger investors, while ACE offers the most economical fees for retail traders. BitoPro remains a reliable veteran option.
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FAQ Section
Q: Which exchange is safest for beginners?
A: MAX provides the ideal combination of physical presence, established track record, and full regulatory compliance for new investors.
Q: Can I use credit cards on these exchanges?
A: Currently, Taiwanese exchanges primarily support bank transfers. Some may offer card options through third-party processors with additional fees.
Q: How long do withdrawals take?
A: Most platforms process TWD withdrawals within one business day, though ACE and BitoPro typically complete transactions faster during business hours.
Q: Are there limits on deposits/withdrawals?
A: Yes, all exchanges impose daily/monthly limits based on your verification level. MAX and ACE offer higher thresholds for fully verified users.
Q: Which exchange lists the most cryptocurrencies?
A: Among local exchanges, ACE and BitoPro offer the widest variety of altcoins beyond Bitcoin and Ethereum.
Final Recommendations
For TWD-based crypto investing, we suggest a multi-exchange approach:
- Primary Platform: MAX or BitoPro for reliability
- Secondary Option: ACE for cost-sensitive trading
- Specialized Needs: Formerly BITGIN/Rybit for FX advantages (now institutional-only)
International investors should consider transferring stablecoins (like USDT) from these local exchanges to global platforms (e.g., Binance, Pionex) for broader trading opportunities. Always prioritize security through cold wallets and two-factor authentication.
Remember, cryptocurrency investments carry risks—only invest what you can afford to lose, and always conduct thorough research before trading.