Peer-to-peer (P2P) trading on OKX allows users to buy and sell crypto directly with other merchants. Managing your P2P settings ensures a secure and efficient trading experience. Below is a comprehensive guide to configuring your P2P profile, payment methods, and security.
Accessing P2P Settings
You can manage your P2P trading settings via the OKX website or mobile app (available only in Pro mode). Your P2P profile displays:
- Personal information
- Transaction reviews
- Security settings
- Payment methods
- Blocked/followed merchants
Steps to Access P2P Settings
Website:
- Select Buy Crypto from the navigation menu.
- Click P2P Trading > Profile.
Mobile App (Pro Mode):
- Open the menu and tap Buy Crypto.
- Choose P2P Trading > Profile.
Managing Payment Methods
Adding a Payment Method
- Navigate to Manage Payment Methods (web) or Payment (app).
- Select Add or Add Account.
- Choose the currency and your bank/payment system.
- Verify details via authenticator, email, or SMS.
- Confirm by clicking Add.
👉 Explore secure payment options
Deleting a Payment Method
- Open the payment methods list.
- Select the method and click Delete.
Note: You must retain at least one payment method to receive funds.
Troubleshooting Frozen Bank Cards
If your card is frozen:
- Contact your bank immediately.
- Provide requested documentation (e.g., transaction records).
- Follow the bank’s resolution process.
Avoiding Phishing Scams in P2P Trading
P2P trading involves direct interactions with other merchants. Stay vigilant against:
Common Phishing Tactics
Smishing (SMS/Email Phishing)
- Fraudulent messages claiming large fund transfers.
- Links urging immediate action (e.g., "Verify your account").
Vishing (Voice Phishing)
- Fake calls impersonating OKX support.
- Requests for passwords or 2FA codes.
Protective Measures
- OKX will never ask for sensitive info via unsolicited calls/messages.
- Verify suspicious communications through official OKX support.
- Use the AI chatbot (available on the website/app) for quick assistance.
Frequently Asked Questions (FAQ)
How do I enable Pro mode in the OKX app?
Go to Settings > Trading Mode > Select Pro.
Can I trade P2P without KYC verification?
No, OKX requires identity verification for P2P trading.
What currencies are supported for P2P payments?
OKX supports USD, EUR, GBP, INR, and 50+ other fiat currencies.
How long do P2P transactions take?
Transactions typically complete within 15–30 minutes, depending on payment confirmation.
Are there fees for P2P trading?
OKX charges zero fees for P2P trades. Payment providers may apply separate fees.
By optimizing your P2P settings and staying alert to scams, you can trade cryptocurrencies safely and efficiently. For further help, consult OKX’s 24/7 customer support.