Self-Service Tools
For quick access, use our dedicated verification tool:
How to Verify Official OKX Accounts?
You can authenticate OKX's official accounts or channels through our Channel Verification Tool. Follow these simple steps:
- Visit the Channel Verification page and select the platform you wish to verify.
- Input the group link, username, or website URL, then click Verify.
- The verification result will display immediately.
Notes:
- For usernames: Always include "@" before the handle for accurate search results.
- For phone numbers: Ensure correct country code selection.
- Learn more about obtaining valid group links/usernames for verification purposes.
👉 See best practices for account security
How to Spot Fake Admins?
Common red flags for impersonators:
- Unverifiable usernames via official tools.
- Unsolicited direct messages (DMs).
- Usernames containing numeric characters.
- Mismatched admin profiles compared to official group records.
- Requests for fees/payments (e.g., listing deposits) via social media.
What to Do If You Encounter a Fake Admin?
- Telegram: Block & report to @notoscam.
- Twitter/X: Use "More > Block & Report" options.
Protecting Yourself from Scams
- Never share login credentials or send assets to unverified parties.
- OKX only notifies users of events—we never mandate participation or investments.
- Familiarize yourself with common scam tactics.
Obtaining Verification Links/Usernames
Telegram
- Group Links: Copy from group info.
- Admin Usernames: Extract from user profiles (avoid bio sections).
Phone/Email
- Verify phone numbers with correct country codes.
- Supported email domains: @okx.com, @mailer1.okx.com, etc.
Social Platforms (Facebook/X/Instagram)
- Copy page links or usernames (with "@") from bios.
- Paste into our verification tool.
YouTube/LinkedIn/WeChat
- Use channel URLs or official IDs for validation.
Note: Always cross-check via our verification tool before engaging.
FAQs
Q: Can I trust admin messages in Telegram groups?
A: Only interact with admins verified through our official tool—never respond to DMs first.
Q: What if a verified email asks for funds?
A: Report it immediately. OKX never requests payments via email.
Q: How often should I verify channels?
A: Always re-check when joining new groups or noticing suspicious activity.
👉 Learn more about OKX security protocols
Remember: Stay vigilant against impersonators. When in doubt, verify through our official tool before taking any action.