Knowledge Test FAQ: Understanding Singapore's DPT Service Requirements

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Purpose of the Knowledge Test

The Monetary Authority of Singapore (MAS) has introduced new consumer protection guidelines for Digital Payment Token (DPT) service providers. This knowledge test (or "risk awareness assessment") ensures retail clients understand the key risks associated with using DPT services.

Who Needs to Take the Knowledge Test?

All individual retail clients registered with OKX Singapore must complete this mandatory assessment. The test triggers automatically after:
✅ Account verification
✅ Identity confirmation

Note: Corporate and institutional clients are exempt.

Why Is Completing the Test Mandatory?

Singaporean regulations require DPT providers to:

🔹 Assess users' awareness of DPT-related risks
🔹 Confirm clients comprehend these risks before trading
🔹 Implement this as a compliance measure

👉 Learn more about Singapore's DPT regulations

Failure to complete the test by June 19, 2025, will result in service restrictions.

What Happens If I Fail the Test?

You can retake the test immediately with no limits on attempts. However:

⚠️ Starting June 19, 2025, accounts without a passing grade will be restricted to:
• Crypto-to-fiat conversions
• Withdrawals to external wallets
• No trading functionality

Passing the test restores full account access (unless other restrictions apply).

Can I Delay Taking the Test?

Yes, but we strongly recommend completing it early to:

✔️ Avoid last-minute technical issues
✔️ Ensure uninterrupted service access
✔️ Comply with MAS deadlines

Passing Score Requirements

To pass:
📌 Answer 4 out of 6 questions correctly
📌 Results appear instantly in-app

How to Take the Test

Access the assessment via:

  1. Your OKX Singapore account dashboard
  2. The notification prompt

Most users finish in under 5 minutes.

Pro tip: Review OKX's risk disclosure documents beforehand for higher success rates.


Frequently Asked Questions

Q: Will my existing trades be affected if I fail after June 2025?
A: No open positions will be liquidated, but you won't be able to initiate new trades until passing.

Q: Is the test available in languages other than English?
A: Currently, only English is supported to ensure precise regulatory compliance.

Q: How often do I need to retake this assessment?
A: Annual refreshers may be required—we'll notify you via email and in-app alerts.

Q: Can I prepare using study materials?
A: Absolutely! Visit our risk education portal for free resources.


👉 Key Takeaways
• Mandatory for all OKX Singapore retail users
• 6-question format with 4 correct answers needed
• Deadline: June 19, 2025, for full service access
• Simple mobile-friendly interface

Need help? Contact OKX Singapore support through the app's live chat feature.