Dear KuCoin Users,
We sincerely appreciate your active participation in our pre-market products, especially the trading sessions for LayerZero (ZRO). Your involvement underscores the continued success of this initiative.
We are pleased to announce the conclusion of LayerZero (ZRO)'s pre-market trading period. As we transition to the delivery phase, we will guide you through the subsequent procedures and timelines.
Key Timelines and Updates
- Pre-market trading ended on June 20, 2024, at 11:59 (UTC+8).
- Settlement began on June 20, 2024, at 12:00 (UTC+8).
- Final settlement was completed by June 20, 2024, at 20:00 (UTC+8).
⚠️ Failure to complete delivery may result in collateral loss. Pending orders will be canceled, and funds will be returned to their origin.
Automated Token Delivery Process
The ZRO token delivery process is automated. As a seller, if your KuCoin trading account holds the required ZRO tokens, our system will handle the delivery automatically. If delivery isn’t processed immediately, please allow a few minutes.
🔹 The system will retry failed deliveries multiple times.
🔹 Normal trading activities may be temporarily affected during auto-liquidation.
Delivery Methods
1. Deposit
- Confirm the correct token ticker (ZRO) and ensure you have the accurate deposit address.
- Transfer the required ZRO tokens to your spot trading account before the specified delivery time.
2. Spot Market Purchase
- If you haven’t acquired the necessary ZRO tokens, purchase them via the spot market.
- After purchase, transfer the tokens to your spot trading account for delivery.
Important Notes
- Store ZRO tokens only in your spot trading account. Tokens in other accounts (e.g., funding account) won’t be considered for delivery.
Monitor delivery status under:
- Pre-market Trading > My Orders > Pending Delivery (for ongoing transactions).
- Completed tab (for finalized transactions).
👉 Track your USDT transaction details here
Support
For assistance or queries about the delivery process, contact KuCoin’s customer support via the app or join the Pre-market Trading Community.
Compliance Notice for Indian Users
Per Indian regulations, pre-market trading may incur tax liabilities. Refer to the TDS FAQ for details.
Risk Disclosure: Cryptocurrency investments carry high risks. KuCoin conducts due diligence but cannot eliminate all risks. Users are solely responsible for their investment decisions.
FAQs
1. What happens if delivery fails?
Collateral may be liquidated, and funds will be returned to the original account after order cancellation.
2. Can I manually trigger delivery?
No, the process is fully automated. Ensure tokens are in your spot account before the deadline.
3. How long do retries take?
The system retries for several minutes. Check the "Pending Delivery" section for real-time updates.
4. Are there fees for delivery?
Standard network fees apply for transfers. No additional fees are charged by KuCoin.
5. Why are my tokens not delivered?
Verify the token is in your spot account and meets the required amount. Contact support if issues persist.
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Terms apply. Refer to the Pre-market Trading User Agreement.